Trailways | BusTickets.com (2024)

About Trailways Network – Founded in 1936

This full-service passenger ground transportation organization serves the U.S. and parts of Canada and Europe. Trailways is a network of bus companies that are independently owned and operated. Service, comfort, professionalism and reliability are priorities at all Trailways companies. Collaboratively, the Trailways network operates more than 5,000 for-hire group transportation vehicles.

Experience Trailways Charter Bus Network – What To Expect

This companies in this Bus Network are focused on providing customers a comfortable travel experience. They offer conveniences such as free wifi connections, reading lights, reclining seats and restrooms to ensure a comfortable, save and fun experience.

Website:
View Website

Customer Service:
(800) 858-8555

Headquarters:
Fairfax, VA

A/C

Free Power

Lavatory

Leg Room

Luxury Seats

Storage

Wi-Fi

597

Daily Trips

63

Bus Stops

53

Cities

6

States

How early should I arrive at the terminal?

When to arrive at the terminal

Our recommended arrival times are meant to allow plenty of time to check-in (with or without baggage) and get squared away before scheduled departure.

Scheduled service – 30 to 40 min.
Charters – 30-40 min.

Using the vehicle charging outlets

The power outlets on our coaches are intended for the use of a household laptop or cellphone and may not be able to support your device.

You should make sure to charge your device prior to your trip not be dependent on their availability to power the device or to act as a substitute for fully charged batteries.

Do you have Children's fares available?

An easy to follow guide for policies & restrictions when with children:

Children 17 years and older may travel unaccompanied, without restriction

Children age 12 through 16 may travel alone under the following conditions only:

with an adult fare ticket purchased in person at the bus terminal (no online tickets); AND

with an Unaccompanied Minor Form, which must be completed at the originating ticket-selling agency and signed by a parent, guardian or custodian.

A $5.00 fee is charged for each Unaccompanied Minor Form.

This is in addition to the fare; AND

on trips between 7:00 a.m. and 8:00 p.m., which do not exceed 8 hours in duration, and do not require changing buses; AND
to a destination where the ticket selling agency is open upon the child’s arrival; AND

if a parent/guardian/custodian will be present to meet the child upon arrival at the destination.

Children under the age of 12 must travel with a passenger 17 years of age or older.

Border crossings are not allowed

*Trailways reserves the right to refuse unaccompanied children transportation. Also, please keep in mind that children’s fares will apply only to those fares that allow such a reduction. This means that for some fares and travel destinations, we are not permitted to offer discounts for children.

Refunds and Ticket Exchanges

Please visit Trailways' Refunds and Ticket Exchanges section of their website

What is your carry-on and baggage policy?

What is your stowed baggage policy?

Each adult passenger is permitted to stow up to three (3) pieces of luggage in the buses luggage bay, the first bag free of charge. Children are permitted one complimentary stowed bag per purchased ticket.

Guidelines on stowed baggage:

All baggage must be tagged with an identification tag bearing the passenger’s name and telephone number.
Dimensions should not be greater than 62 inches (combined length + width + height).

No plastic bags, garbage bags or perishable items will be accepted as baggage. Moreover, plastic bags may not be used to house items intended for storage under the vehicle.

No single piece of luggage may exceed 50 pounds and the total weight of all luggage per ticket may not exceed 100 pounds.

All bags must be claimed by the passenger at all transfer points and at the final destination.

Do you have excess baggage fees?

What animals can travel on the bus?

Only service animals trained to perform tasks directly related to its handler’s disability may board a Trailways vehicle.

Service animal means any guide dog, signal dog, or other animal individually trained to work or perform tasked for an individual with a disability, including, but not limited to, guiding individuals with impaired vision, alerting individuals with impaired hearing to intruders or sounds, providing minimal protection or rescue work, pulling a wheelchair, or fetching dropped items.

Please note that emotional support animals are not considered a working service animal under the ADA and therefore will not be permitted to board the bus. To ensure that both you and your service animal travel easily and comfortably, please review the following information.

Passengers with Disabilities or Special Needs

Please visit Trailways' Passengers with Disabilities or Special Needs section of their website.